Privacy Policy
We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Last updated: March 1, 2025
Information We Collect
We may collect the following types of information:
- Account & Contact Information: Name, work email, phone number, job title, and company when you register, request a demo, or contact us.
- Usage Data: Log files, IP addresses, browser type, pages visited, and other diagnostic data collected automatically.
- Payment Information: Billing address and payment card details processed securely through our third-party provider. We never store full card numbers.
- Communications: Records of emails, support tickets, or chat messages you send to us.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience. See Section 7 for details.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the AuditPulse platform and services.
- Respond to your inquiries and fulfill demo or support requests.
- Send transactional communications such as account confirmations and invoices.
- Send marketing communications — you may opt out at any time.
- Detect, prevent, and address security incidents or fraudulent activity.
- Comply with legal obligations and enforce our Terms of Service.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Trusted third parties who assist us in operating our platform under strict confidentiality agreements.
- Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Legal Requirements: When required by law, regulation, court order, or governmental authority.
- With Your Consent: For any other purpose with your explicit consent.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. When we no longer need your data, we securely delete or anonymize it.
Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, or misuse — including TLS encryption in transit, encryption at rest, role-based access controls, and regular security assessments. No transmission method is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing activities.
- Request portability of your data in a machine-readable format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at privacy@quantbridge.org.
Cookies
We use strictly necessary cookies to operate our platform, and optional analytics and marketing cookies to understand how visitors interact with our site. You can manage cookie preferences through our cookie banner or your browser settings. Disabling certain cookies may affect platform functionality.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.
Children's Privacy
Our platform is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a revised "Last updated" date. Continued use of AuditPulse after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
AuditPulse, Inc. — Privacy Teamprivacy@quantbridge.org
Have a question about your data?
Our privacy team is happy to help.
